What can I expect for my Initial appointment?
The initial visit lasts 60 minutes, up to 90 minutes for more complicated chronic cases, and addresses your primary health concerns. Significant time is taken to identify the most immediate medical issues and a thorough history is gathered. Physical exams relevant to the areas of concern will be done in office and any lab tests to help guide your case will be ordered. Treatment can begin in the first visit, with follow up appointments scheduled in the following 1-4 weeks depending on the health concern being treated.
What should I bring to my first appointment?
Completed Intake form. Fill out the intake form online ahead of your appointment time (which will be emailed to you) or arrive at least 15 minutes early to your appointment at Lansdowne Naturopathic Centre to fill out in clinic.
A list of current medications and supplements with dosages. Having a list of medications and supplements allows the doctors to adequately determine any drug interactions, as well drug-herb and drug-nutrient interactions. It also allows them to give insight into whether or not the supplement is appropriate and/or effective for you or your condition.
Any recent or past labs and imaging, if you have any, to assist in evaluating your state of health.
What happens if I have to cancel my appointment? Do you have a cancellation policy?
We kindly ask that if you have to cancel your appointment that you do so at least 24 hours in advance. As we are a busy clinic there are other patients who would love the opportunity to book in with our practitioners! If you cancel your appointment within the 24 hour window, we reserve the right to charge you the full cost of the visit.
Are naturopathic services covered by extended medical?
Most extended medical plans provide some coverage for Naturopathic visits and sometimes diagnostic testing. Naturopathic services are not covered under MSP, so it is important to check with your extended insurance provider to determine the extent of your coverage as each plan is different.
Do you offer direct billing?
Unfortunately, at this time we do not offer direct billing to extended health plans. In our experience the extended providers are quick to reimburse for naturopathic services when submitting claims online oneself.
How is a naturopathic doctor different than a medical doctor?
Both are doctors, both provide primary care and both are similarly trained. The primary differences between naturopathic and conventional medicine are the philosophical approach and the therapies used. Naturopathic doctors (NDs) treat patients as individuals by addressing the physical, environmental, lifestyle, attitudinal, and emotional aspects of health. This allows naturopathic doctors to find and treat the cause of the disease using a variety of therapies. Conventional doctors generally address and treat the symptoms of disease and use pharmaceutical therapies or surgery.
Is there a good way to prepare for my IV appointment?
It is important to arrive to your IV appointment well hydrated and having had a bite to eat. We also recommend bringing a small snack to have during your treatment.
Does acupuncture hurt?
Acupuncture rarely hurts. It is common to feel a dull ache near the insertion point of the needle or a slight tingling sensation. These usually subside shortly into treatment. Acupuncture points on the hands and feet can be a little bit more sensitive, but again, these sensations usually subside shortly into treatment.
What type of training did my naturopathic doctor receive?
Naturopathic physicians have a minimum of 7 years of post-secondary education. Training requires a bachelor's degree followed by four years of Naturopathic medical education from one of seven board-certified & recognized schools in North America. The training includes 3500 classroom hours divided between the topics of the Health Sciences and the naturopathic core modalities (Acupuncture/Traditional Asian medicine, Nutrition, Counselling, Homeopathy, Physical Medicine, Osseous manipulation, and Orthomolecular medicine). Similar to the curriculum at a conventional medical school – the first two years of Naturopathic Medical school are focused on gaining an in depth understanding of the science of the human body. Upon completion of this education, Naturopathic Physicians are qualified to work as primary care physicians.
Where can I park during my visit?
Our clinic is located at the corner of Hillside Ave and Shelbourne Rd across the street from Hillside Mall. It is the large medical building with the Pharmasave down below. If you are running in for supplements or a 15 minute appointment you can park in the 30 minute parking zones both out front and behind the building. For any longer visits please park down below in the underground parking lot. It costs $2 per 2 hours of parking and there are parking meters in two different locations. They do accept cash and credit cards. Many of our patients will park in the Hillside Mall parking lot at no cost. We have not had anyone receive a ticket yet, but if you do choose to park there do so at your own risk!